Use and Privacy Policy
1. Introduction
At Babolat KSA, we respect our customers’ privacy and are committed to protecting their personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law where applicable.
By using our website, creating an account, placing an order, or contacting us, the customer agrees to the collection and use of personal data as described in this Privacy Policy.
2. Personal Data We Collect
We may collect the following information:
- Full name.
- Mobile number.
- Email address.
- Shipping address.
- Billing information.
- Order and purchase history.
- Payment-related information required to process the transaction.
- Customer service communications.
- Technical information such as IP address, device type, browser type, cookies, and website usage data.
We do not store full credit card details. Payment information is usually processed securely by licensed or approved payment service providers.
3. Purpose of Collecting Personal Data
We collect and use customer data for the following purposes:
- Processing and delivering orders.
- Communicating with customers regarding orders, returns, or support requests.
- Issuing invoices and processing payments.
- Improving the website, products, and customer experience.
- Sending promotional messages or offers, where permitted or consented to.
- Preventing fraud and protecting the store and customers.
- Complying with legal, tax, accounting, and regulatory obligations.
4. Sharing Personal Data with Third Parties
We may share customer data only when necessary and to the extent required with:
- Shipping and delivery companies.
- Payment service providers.
- Website hosting and technical service providers.
- Customer support and communication service providers.
- Marketing or analytics service providers, where applicable.
- Government, regulatory, or judicial authorities when legally required.
We do not sell customers’ personal data to third parties.
5. Data Protection and Security
We take reasonable technical and organizational measures to protect customer data from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include secure connections, restricted access, trusted service providers, and internal procedures for handling personal data.
However, no electronic system is completely secure, and the customer is responsible for keeping account login details confidential.
6. Cookies
The website may use cookies and similar technologies to:
- Improve website functionality.
- Save cart and login preferences.
- Analyze website performance.
- Personalize content or advertisements.
- Improve the shopping experience.
Customers can disable cookies through their browser settings. However, some website features may not work properly if cookies are disabled.
7. Customer Rights
Subject to applicable laws and regulations, customers may have the right to:
- Request access to their personal data.
- Request correction or updating of inaccurate data.
- Request deletion of personal data when there is no legal or contractual need to retain it.
- Withdraw consent for marketing communications.
- Object to or restrict certain types of data processing, where applicable.
To exercise these rights, customers may contact us at: info@babolatksa.com
8. Data Retention
We retain customer data for as long as necessary to:
- Fulfill orders and provide services.
- Handle returns, complaints, and support requests.
- Meet legal, tax, accounting, and regulatory obligations.
- Resolve disputes and prevent fraud.
When the data is no longer required, we will delete, anonymize, or securely dispose of it where appropriate.
9. Marketing Communications
We may send promotional messages, offers, or updates to customers where permitted by law or after obtaining consent.
Customers may unsubscribe from marketing communications at any time by using the unsubscribe option, contacting customer service, or replying with an opt-out request where available.
10. Children’s Privacy
The store does not intentionally target children under [18 years old].
If we become aware that we have collected personal data from a child without the consent of a parent or legal guardian, we will take appropriate steps to delete or handle the data in accordance with applicable laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with the latest update date.
Continued use of the website after publishing the updated policy means acceptance of the updated terms, unless applicable laws require explicit consent.
Last updated: [11/06/2026]
